Customer stories from the teams who run Unifi
What changed once each team moved its integrations onto Unifi.
The numbers behind the stories.
Every number here comes from the customer’s own case study, as it stood when the story was written.
400 hours to 35–40
Advania’s effort per integration, starting from a golden image.
Six months to two weeks
NTT Managed Services EMEA’s time to deliver each integration.
300 hours to 40–60
ProCori’s average ticket exchange build, before and after Unifi.
100,000+ a week
Transactions across NTT MCIS’s 40+ integrations, fail rate close to zero.
In their own words.
“ShareLogic’s continuous refinement of the backend of the platform frees us to focus on our business core requirements rather than worry about the technology.”
Fernando Caamaño
Vice President, Systems Design, NTT MCIS
40+ integrations, 100,000+ transactions a week
Read the story“As one of our customers told us, ‘This is a system built on experience, by people who really know integrations.’”
Daniel Billing
Founder and Solutions Architect, ProCori
300 hours to 40–60 per integration
Read the story
“As a managed services provider, we can’t afford our integration system to go down. Unifi has proven to be a highly stable platform that is virtually incident-free.”
Elliot West
Head of Strategy and Business Development, Cloud Software, Advania
400 hours to 35–40 per integration
Read the story
“Having a solution native to ServiceNow was essential for us.”
Gary Wright
Head of Design and Development, Service Management, BT
Integration work four times faster
Read the story“We have delivered one of the most complex ticket exchange integrations I’ve ever envisaged.”
Oscar Garcia
Chief Operating Officer, NTT Managed Services EMEA
Six months to two weeks per integration
Read the story“The ability to mix and match our integrations with customers without having to start again from scratch each time is hugely beneficial.”
IT Outsourcing Services Director
Global managed service provider
Customer integrations live after earlier attempts stalled
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